Payment Policy

At Aveloya, we aim to provide a secure and convenient checkout experience.

Accepted Payment Methods

The payment methods available for your order will be displayed at checkout.

Depending on your location and other checkout conditions, available payment methods may include:

Visa

Mastercard

Google Pay

Apple Pay

                                                             

American ExpressPayPalApple PayGoogle PayOther payment methods made available through our payment providers

Available payment methods may vary depending on your country, device, currency, and other factors.

Payment Processing

All payments are processed through secure payment providers and Shopify's checkout infrastructure.

Aveloya does not normally receive or store your full payment card number or security code.

Your payment information is handled in accordance with applicable payment-provider security requirements and our Privacy Policy.

When Will I Be Charged?

Your payment is generally authorised or charged when you complete your order, depending on the payment method you choose.

An order will normally only be processed for shipment after the payment has been successfully authorised or received.

Payment Verification

For security and fraud-prevention purposes, additional verification may sometimes be required.

We reserve the right to contact you if we need additional information to verify an order or payment.

If a payment cannot be successfully authorised or verified, we may be unable to complete the order.

Currency

Prices displayed on our website are shown in the currency indicated on the website or at checkout.

Your payment provider or bank may apply currency-conversion fees or other charges if your payment method uses a different currency.

Aveloya does not control fees charged by your bank, card issuer, or payment provider.

Payment Problems

If your payment is declined or you experience a problem during checkout, please check that:

• Your payment details are correct

• Your billing information matches the information held by your payment provider

• Your card or payment method is valid

• You have sufficient funds or available credit

If the problem continues, please contact your bank or payment provider.

You can also contact us at info@aveloya.com for assistance with your order.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

For information about returns and refunds, please see our Refund & Returns Policy.

Contact Us

If you have any questions about payments or your order, please contact us:

Aveloya
Address: 25-29 Clements Rd, Ilford IG1 1BH

Email: info@aveloya.com
Phone: +44 7473 977028